"I am convinced that a membership in the Greater Concord Chamber of Commerce is the best return on investment a business or nonprofit can make."

— Ryan Robinson, Mainstay Technologies

Branch Manager- downtown Concord

The Branch Manager will create a branch team to enhance and support the Credit Union as a sales organization. They enhance the reputation of the Credit Union by creating long-term, positive relationships with members. The branch manager ensures the branch meets organizational, financial, operational, service and growth plans. Responsible for leading a team of sales and service professionals to meet and exceed sales goals and service targets. 


Voted Forbes list of America’s Best In-State Credit Unions 6 years in a row!


Essential Functions:

    Underwrite consumer loans up to the amount assigned per credit union policy; reviews and approves underwriting decisions of subordinate personnel.

    Direct, develop, motivate, hire and discipline branch staff; administer performance evaluations and recommend appropriate personnel actions.

    Monitor branch operating results relative to established objectives and ensure that appropriate steps are taken to correct unsatisfactory conditions.

    Maintain communications with main office; prepare and submit standard reports; attend scheduled management meetings.

    Represent the branch as appropriate in its relationships with members, sponsor organizations(s), suppliers, other financial institutions, and similar groups.

    Control past due and charged off accounts for the branch.

    Monitor all branch activities to ensure they are in compliance with established credit union policies and procedures.


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Benefits We Offer:      

    Employee loan discount

    Student loan/tuition assistance program

    Comprehensive medical/dental/vision +

    PTO and paid federal holidays 

    Weekly paychecks

    401k plan with employer match/profit sharing

    Participation in the Annual Incentive Plan


Additional Perks:

    Continued training and advancement opportunities 

    Balanced/Predictable schedule; all locations close at 5pm and on Sundays    

    Opportunity to join our many employee created Engagement Groups (e.g. Pride at Work, Women in Leadership, Book Club, Running & Walking)

    Local Volunteer Opportunities with employer contributed Volunteer Day

    Company Outings and annual Summit 



Other Requirements:  

    Occasional travel for continued training, meetings and/or support.    


Equal Opportunity Employer



Additional Info

Expiration Date : 12/31/2023

Job Type : Full-Time

Job Function : Customer Service, Sales, Finance

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