"I am convinced that a membership in the Greater Concord Chamber of Commerce is the best return on investment a business or nonprofit can make."

— Ryan Robinson

Thompson Insurance Agency | Crystal-Lee Thompson, Allstate Agent & Insurance Broker

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Life Insurance Business Consulting Insurance

About

Thompson Insurance Agency is a locally owned Allstate insurance agency and independent insurance brokerage located in Concord, NH. Led by award-winning agency owner Crystal-Lee Thompson, we offer the trusted protection of Allstate along with access to multiple additional insurance carriers, helping individuals, families, and businesses compare coverage options and find competitive rates. 

Our experienced team provides personalized insurance guidance for auto, homeowners, condo, renters, landlord, multifamily, umbrella, life, motorcycle, boat, snowmobile, ATV, flood, wedding & event, business and commercial auto insurance. 

We specialize in first-time homebuyers, relocations, new construction, renovations, investment properties and real estate partnerships with local realtors and lenders. 

Proudly serving clients throughout New Hampshire, Massachusetts, Maine and Vermont, our agency combines the personal service of a local insurance agent with the flexibility and options of an independent insurance broker. 

Additional Info

Woman-Owned & locally operated Insurance Agency and Independent Insurance Brokerage; Allstate Agent with Access to a Nationwide Network of Insurance Markets and Industry Connections; 26+ Years of Insurance Industry Experience; 2025 BBB Torch Award for Ethics Winner; 2025 & 2026 Best of the 603 Gold Winner - Insurance Agent & Insurance Company; Union Leader 40 Under Forty Honoree; Women in Business Nominee; Women in Business Excellence in Leadership Award Winner; Allstate Elite Agent; Allstate Honor Ring; Premier Service Agency; Certified Real Estate Continuing Education Instructor; First-Time Homebuyer Education and Seminars; Greater Concord Chamber of Commerce Member; Board of REALTORS® Association Affiliate; MBBA Mortgage Association Affiliate; BNI Concord Elite Member; PAAG Member; Trusted Partner to Realtors, Mortgage Lenders, Title Professionals and Other Real Estate Professionals; Featured on the “Wine Down with Kev” Podcast; Featured by Manchester Media Group and NH Business Magazine; Member of the Greater Concord Chamber of Commerce, Member of the Better Business Bureau serving New Hampshire, Licensed in NH, MA, ME and VT; Community-Focused Insurance Education and Personalized Coverage Guidance.

Hours of Operation : Monday–Friday: 9:00 AM–5:00 PM
Saturday: By Appointment
Sunday: Closed

Images

Best of the 603 2026 Gold Winner badge awarded to Thompson Insurance Agency and agent, Crystal-Lee Thompson
Crystal-Lee Thompson featured as the 2025 Best of the 603 Gold Winner for Insurance Agent
Thompson Insurance Agency featured as the 2025 Best of the 603 Gold Winner for Insurance Company
Crystal-Lee Thompson with Better Business Bureau representatives at the BBB Torch Awards ceremony
Crystal-Lee Thompson holding cookies sent by the Better Business Bureau for judging student scholarship entries
Crystal-Lee Thompson, owner and insurance broker at Thompson Insurance Agency, working from her Concord, New Hampshire office
Crystal-Lee Thompson speaking about insurance education and professional development during a real estate CE course
Woman business owner Crystal-Lee Thompson reading She Minds Her Own Business
Professional headshot of Crystal-Lee Thompson, owner of Thompson Insurance Agency, Allstate Agent and independent broker
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